Lot Owners Forum at NSW Strata Conference

This year the NSW Strata Conference (being held by Strata Community Australia (NSW) - formerly the Institute of Strata Title Management) includes a Lot Owners Forum.

It’s being held on Saturday, 8 October 2011 from 9.30am at the Southee Pavilion at Sydney Showground, Olympic Park, Homebush Bay.

This year the Forum grows from a half to a full day event including morning tea, lunch and afternoon tea and entry to the trade exhibition.  The presentations cover Executive Committee Politics, Meetings, CTTT Cases, Defects and Renovations.

You can register here.

So, if you’re a lot owner or committee member, why not join everyone else in a few Saturday’s time?

Francesco …

NSW Strata Convention 2011

Strata Community Australia (NSW) is holding it’s annual strata conference next month.

This year it’s called ‘Strive for Strata Excellence’ and will be held from Thursday, 6 October to Saturday, 8 October 2011 at Sydney Olympic Park.  SCA NSW says it’s the education and social highlight for the industry each year with speakers from business and industry on optimising your business performance, maximising growth opportunities, increasing client satisfaction and embracing the community.

You can find out more and register here.  And, there’s also sponsorship opportunities.

See you at Olympic Park in October.

Francesco …

Sydney Strata is Going Greener

The City of Sydney is launching its Smart Green Apartments program on 20 September 2011.

Smart Green Apartments is about getting a more sustainable apartment building sector by inspiring, driving and supporting cost-effective and efficient buildings, minimising environmental impacts and improving liveability in strata communities.

The launch will be at the Barnet Long Room Customs House, 31 Alfred Street, Circular Quay between 6:30pm - 8:30pm on 20 September 2011.  And, you can register here.

You can find out more about the Smart Green Apartment program by Melinda Cook (Sustainability Engagement Coordinator) on 02 9246 7826 or smartapartments@cityofsydney.nsw.gov.au.

So, why not join the green strata movement and come along to the launch.

Francesco …

Sydney Strata Corporation Survives First Challenge to Defect Claim

The NSW Supreme Court recently considered an application by a builder to summarily dismiss a defect claim before the case got seriously underway.

Fortunately, the Court didn’t dismiss the claim so the case can now proceed.

But, how and why did this happen?  Well the story goes something like this.

The strata corporation relates to buildings in Hornsby, NSW that were built between March and December 2001 by Laing O'Rourke and have defects.  In February 2003 cracks were discovered in the buildings and reported by two different consultants to the strata corporation.

It wasn’t until 27  November 2008 that legal action began in the NSW Consumer Trader & Tenancy Tribunal in which claims were made for Home Building Act breaches and negligent construction.  During 2009 it became clear that the claims were for more than $500,000 so the legal action was transferred to the NSW Supreme Court and updated court documents were filed on 29 January 2010.

At that stage the builder learned of the February 2003 reports of cracking and said that the strata corporation was out of time to sue it relying on the Cyril Smith case decided in July 2011. 

The builder argued that –

• The Home Building Act gives strata corporations 7 years from building completion to start legal action
• Under negligence laws strata corporations have 6 years from when defects are ‘manifest’ to start legal action
• So the strata corporation had to start action by 31 December 2008 (under the Home Building Act) or 27 February 2009 (in negligence)
• It’s CTTT action was not effective because it had simply described its claim as ‘for defective work in the construction of the premises
• Since the properly detailed Supreme Court claim was not filed until January 2010 it was out of time on both bases

Fortunately for the strata corporation the NSW Supreme Court did not agree with the builder.

Firstly, the Court said that it’s not generally appropriate to dismiss actions at preliminary stages for these reasons (rather than at a full hearing) and it should take a strict approach on things.

Secondly, the Court said the CTTT claim was adequate to start the legal actions and did not need the more detailed Supreme Court action.

Thirdly, the Court said that there was not enough evidence to be convinced that the defects had actually become ‘manifest’ (in the legal sense) more than 6 years earlier.

And finally, the Court said that the strata corporations claim included more than just cracking defects so it could proceed on the other matters regardless of the builder’s argument.

That doesn’t mean the argument about time limits has gone away completely and it’s likely the builder will argue it again at the hearing on at least some of the defects.  But, Strata Scheme 67202 has overcome a strategic challenges and can now run its defects case.  Well done!

The case reference is The Owners Strata Plan 67202 v Laing O’Rourke (BMC) Limited [2011] NSWSC 939 if you want to read the decision. 

Francesco Andreone

Self Represented Strata Corporations Don’t Need Solicitors Certificates

The NSW Supreme Court recently considered whether a solicitor’s certificate was required in legal proceedings taken by a self represented strata corporation.


Strata Scheme 56963 at Bondi Junction is litigating disputes with its former building manager, BMAUS Pty Ltd, and filed a cross claim against it alleging breach of contract and negligence.


It’s usual in litigation for claim and cross claims to be supported by a certificate signed by a solicitor saying that the has proper legal and factual bases.  That’s because of section 347 of the Legal Profession Act 2004 (NSW)which prohibits law firms from filing documents without a certificate and is designed to tighten up speculative litigation.

But, Strata Scheme 56963 is representing itself in this litigation and court documents are filed by its executive committee members. So, it believed that there was no need to do so (even where it had engaged barrister to assist and prepare court documents) and that BMAUS was wrong insisting that it file a solicitor’s certificate and applied to cancel a court order to do so.

Justice McDougall agreed and in a decision on 12 August 2011 said that –

• Solicitors and barristers are law firms
• Filing court documents is the act of giving a document to the court for placing on the file (and not preparing the document)
• Whilst solicitors could file court documents barristers could not without breach the legal practice rules
• In this case the cross claim was filed by an executive committee member
• The preparation and/or settling of the court document by a barrister was not relevant to the obligations under section 347 of the Legal Profession Act 2004 (NSW)

So, Strata Scheme 56963 did not need to file a section 347 certificate and the order was cancelled.

It’s the first the NSW Supreme Court has decided the issue and clarifies the obligations (or lack of them) of self represented litigants.  And, it makes it easier for strata corporation to run their own cases when appropriate.

So, Strata Scheme 56963 can now run its cross claims itself with the help of solicitors and barristers but without them having to certify things.

The case reference is BMAUS Pty Limited v The Owners – Strata Plan No 56983 [2011] NSWSC 909.

Francesco …

Strata Levies Need to be Paid

Since almost all strata corporations rely entirely on strata levies paid by owners, making sure everyone knows what levies are, what they’re for and when they need to be paid is vitally important.

And, there’s a lot of information around about strata levies.

But, it’s very detailed, complicated and hard to understand.  So, the message is not getting through.  What’s needed are more simple explanations like those listed below.

• Virtually every strata corporation raises money each year according to 2 budgets.  An administration or operating budget that covers all day-to-day and recurring expenses and a reserve or capital budget for major works, long term projects and capital replacements.
• Administration or operating money is generally spent completely within each 12 month period so nothing is left at the end.
• Reserve or capital is accumulated each year and spent every few years when major works are needed.  Sometimes it’s used to cover short term cashflow shortages in the administration or operating budgets.
• Strata levies are usually payable monthly or quarterly.
• If strata corporations don’t get all the levies when they’re due then it must delay works and other things, pay suppliers late or use reserve or capital money in the meantime.  And if the arrears continue for more than a year, then the strata corporation will need to cover the shortfall in the next years budgets.
• Every strata owner must pay strata levies (there are no exceptions) and their share is set by a fixed formula in the strata corporation documents.
• If strata owners don’t pay levies on time they typically lose their right to vote at meetings, to nominate for things and to exercise other rights with the strata corporation.
• When levies are more than 1 month overdue strata owners can be sued for the levies, interest on the levies from when they were due and (in most places) all the recovery costs paid by the strata corporation.
• Plus, when there’s overdue levies more work, tension and conflicts arise in the strata corporation than is usual or necessary. 

So, for all these reasons, strata levies need to be paid.

Francesco …

OCN Trains more Committee Members

In 2010 the Owners Corporation Network ran two committee members training days in Sydney and this year they’re at it again.

On 7 May and 28 May 2011 the OCN ran and is running training session for NSW committee members.

The next session is at the Kirribilli Club (11 Harbourview Crescent, Lavender Bay) between 9.30am and 4.00pm on Saturday, 28 May 2011.  It’s $60 for non-members and $45 for OCN members (which includes morning and afternoon teas and light lunch).  And, since the maximum number of participants for each workshop is 80, register now at the OCN website.

The OCN is a peak organization for strata title buildings, strata corporations, committee members and owners in NSW; representing their interests with government, other groups and the media.

See you at another OCN training session soon.

Francesco …

These People Should be Certified

Private certification of medium and high rise apartment development has been around for about 12 years in NSW and has copped a lot of criticism.

By privatising government regulation it opened the way for more efficiency and choice but (unfortunately) it also created opportunities for more genuine mistakes, more negligence, the temptation of undue influence and corruption.

But, there are some controls and things affected owners can do.

The Building Professionals Board monitors, regulates and disciplines certifiers and can accept and investigate complaints from anyone.  It has a very comprehensive website that contains the Disciplinary Register and reports summarising selected Complaints & Investigations.

In the latest report a few high rise cases are highlighted.

In one case, the certifier failed to identify that a car park was open deck and did not properly determine the building height, thereby certifying an apartment building which did not have sprinklers in the building and carpark, one fire exit instead of two, no fire control facility, no emergency warning system and no intercommunication system. After action by the Building Professionals Board, the NSW Administrative Decisions Tribunal reprimanded and fined the certifier $15,000.

In another case, a certifier did not properly ensure that fire safety measures were met in an apartment block and certifying tulip style door handles when they should have been single downward action handles.  The certifier argued that he relied on certificates provided by installers and the owner.  Interestingly, the ADT said that “an accredited certifier is expected to be skeptical of the reliability of a certificate presented by a trade supplier or installer as these document may be affected by a lack of detachment and partiality”.  The ADT reprimanded and fined the certifier $5,000.

And, in another case, a certifier did not properly certify two apartment buildings by making errors on separation distances between openings and boundaries, exit door swing directions, exit obstructions, inadequate exit signage and the fire rating of floor coverings.  The ADT decided that this certifier did not properly understand the public responsibility of his role and did not adequately manage certification (relying on others, delegating responsibility and not carrying out inspections). The ADT cancelled the certifiers licence, banned him from reapplying for 2 years, disqualified him from working in a certifiers office for 5 years and fined the certifier $12,000.

And the Disciplinary Register records the following since 2007 –

• 66 certifiers have been disciplined
• 32 of those certifiers have had more than one disciplinary actions
• One certifier has been disciplined 25 times
• The worst sanction against a certifier was a $15,000 fine and cancellation of their licence 

None of this is good news and it confirms anecdotal views about the (poor) quality of come certifiers.  But, it also demonstrates that complaints can result in action, that the Building Professionals Board is doing something and that the Australian Decisions Tribunal is making decisions that reflect common sense about the certifiers’ role.  

And, maybe some of those ADT decisions will also help civil legal actions by strata corporations against certifiers.

Francesco …

Smoke Gets in Your Strata Eyes

Smoking is getting in my strata eyes (and making me cry).

That’s because there’s been a fresh rush of news and debate about smoking in strata buildings (especially in NSW) and some of the comments are a bit hard to believe.

The most recent is an article in the Sydney Morning Herald on 2 April 2011 called

Debate fumes as Sydney Apartments Stub out Smoking.

Despite the sensational nature of recent reports, controls on smoking have been around for a long time and things are pretty clear (and not hazy).

In NSW (at least) things work like this -

• Strata laws have always prohibited owners from doing things in the common property or a lot that unreasonably interfere with anyone else’s use of the common property or a lot.  That could conceivably include offensive smoking odours or irritating smoke.
• Strata laws have also always prohibited owners from doing things in their lot that are a ‘nuisance’ to other owner or residents.  Since a legal 'nuisance' includes smoke and smells that always included smoking by-products.
• Since the NSW District Court decision in Salerno’s Case in 2004 (see Casewatch - Salerno v SP 42724) Courts have consistently upheld the validity of extra no-smoking by-laws and enforced them to stop smoking in common areas and inside lots.  So, there’s been no doubt about the validity of such by-laws.
• More recently the Consumer Trader & Tenancy Tribunal has been issuing orders to stop disturbing smoking (whether there’s a by-law or not).

None of this is very surprising since it mirrors other laws restricting smoking in public and other places and society’s views of smoking.  So, it's also hard to imagine that a merit based challenge to any new by-laws strata corporation's introduce prohibiting smoking in strata corporations will get very far. 

So, whilst New South Wales Council for Civil Liberties president Cameron Murphy might say about strata corporations that "The next thing is they'll be banning the drinking of coffee", he should realise that they probably legally can (and might).

But (of course) if that happens, even I’ll protest against it.

So, see you on the median strip with your cigarettes.

Francesco …

Building Quality Issues make Front Page News

In last week’s Australian Financial Review (7 April 2011) Ben Hurley reported about the perennial issue of the poor quality of high density building construction and defect claims about those buildings in an article called “The Lows of High Rise”.

A variety of strata experts and groups are quoted in the article which makes the following interesting points –

• Government often fails to include or recognise strata schemes in legal initiatives (like Queensland flood relief)
• Owners in some larger strata schemes are paying for community infrastructure (like road, street lighting and drains) without getting rate relief
• Many owners don’t understand the shortcomings of strata ownership
• Building certification has let strata owners down badly over the last decade
• Consumer protections for building quality for free standing home owners don’t apply in many buildings over 3 storeys where Home Owners Warranty does not exist
• Strata schemes are losing more cases (or finding more builders going into liquidation)
• Strata owners need to co-operate to get good outcomes when building defects occur

All these things are true and worth reminding everyone about.

But, it’s about time the critical issue of building defects makes the front page (and I hope it continues to do so) so that awareness increases and changes are made to improve consumer protections.

I’ve been involved in making defect claims for a long time and seen owner’s rights get watered down and eroded.  It’s wrong and I’m committed to trying to improve  outcomes on building quality issues for owners.

After all, when people spend hundreds of thousands of dollars (or more) for a new apartment they are entitled to expect and get a properly constructed building, for the building to comply with all building controls and standards and to be able to use their apartment in comfort, safety and securely.

So, see you in your defect free apartment and strata scheme soon.

Francesco … 

Excellence in NSW Strata Rewarded

It’s important to remember that amidst the daily grind of working and doing the things that are needed by strata corporations there many people doing excellent work.

So, they need to be recognised for their efforts and praised for their successes.

And, that’s what the NSW Institute of Strata Title Management are doing (again) next month.

On 17 June, the 2011 Schindler Strata Industry Awards for Excellence Dinner is being held at Doltone House at Jones Bay Wharf.

On the night awards will be given to winners in categories for -

• Small Business of the Year
• Large Business of the Year
• Professional Commitment to Ethics & 
• Service Award
• Business Person of the Year
• Strata Manager of the Year
• Young Strata Manager of the Year
• Education Award

So, get out your tuxedos and ball gowns and come along to see the NSW strata winners shine.

Francesco …

NSW Strata Disputes go Online

Despite all the criticisms of the NSW Consumer Trader & Tenancy Tribunal they have now entered the web era by going on line.

Since early 2011 parties to some disputes in the CTTT can lodge applications and documents relating to applications online by using the new portal site.

Forms can be completed at PDF documents, attachments uploaded and payments made by Mastercard, Visa, Bankcard, American Express and Diners Club.

The CTTT says that "CTTT Online allows you to lodge an application to commence proceedings at the CTTT. Where possible, an automatic hearing notice will be generated informing you of the hearing date, time and venue". 

But, don't get too excited because applications for Strata & Community Schemes, Commercial and Retirement Village applications cannot be lodged online and you have to use the old fashioned ways.

That's a real shame and rather inexplicable since it would be far better (and about time) strata owners, executives, managers and others (like retirees) can do things at the CTTT without standing in a queue.

Welcome to the future present.

Francesco …

Schemes within Schemes

In there’s an interesting trend in more complex integrated developments that the latest figures in community title schemes reveal.

In NSW there’s currently –

• 589 Community Schemes           
• 24 Precinct Schemes           
• 1295 Neighbourhood schemes
• 69565 Strata Schemes

Neighbourhood schemes also split into –

• 1064 stand alone Neighbourhood Schemes
• 230 Neighbourhood Schemes in a Community Scheme

There’s 644 subsidiary Strata Schemes within a Community Scheme.

And, there’s 20228 strata lots in Community Schemes

These figures reveal that strata schemes within a community scheme have an average size of 31 lots per scheme. This compares to an average of 10 lots for strata schemes generally.

So, whilst the number of community plans remains quite low in comparison to the overall number of strata schemes, the size and scale of community schemes make them an important subdivision option.

And, it seems that larger strata corporations are becoming concentrated in multi-tier and layered developments. Which means the focus of managers, service providers and regulators needs to shift (or bifurcate) towards this more complex and challenging buildings.

So, see you at the multi-scheme meeting/s.

Francesco …

That’s Not a Strata Scheme … According to the NSW Planning Court

In Hillsdale, Sydney there’s a 30 year old block of apartments and house on a large (5636 sqm) block of land which is ripe for redevelopment.

Although the Botany Bay City Council approved development of the site in 2009 into a new 76 apartment complex with basement parking, the owner applied for approval of a smaller scale development. 

The new development involved upgrading the existing building, splitting the house into two dwellings, re-organising the car park to create 34 resident parking spaces and 4 visitors spaces, and a variety of associated building improvements.  This development would increase the site density from 33 dwellings to 34 and add 6 car parking spaces.

But, the Council would not approve it.  Arguing that to allow redevelopment of the site into only 34 dwellings when it could be 76 preserved an obsolete building, prevented it from achieving it’s strategic plans for higher density in that area and (as a strata scheme) it restricted the opportunities for future development of the site.

The Court agreed saying that the strata subdivision into 34 strata lots will virtually permanently remove the site from prospects of redevelopment and that development was both inconsistent and antipathetic to the requirements of the Environmental Planning and Assessment Act (NSW) 1979 in relation to “the orderly and economic use and development of land”.

It’s also an interesting case because unusually the Council wanted more development on the site than the owner.

This case reference is Marana Developments v Botany Bay City Council [2010] NSWLEC 1237 decided by the NSW Land & Environment Court, 3 September 2010 and you can find it here.

I’ve also prepared another Casewatch on this important decision which you can read at my professional website here.  Casewatch is an easy to understand summary of the more important strata cases in Australia.

Francesco …

All the Australian Strata Lawyers in One Place

Later this week all the leading Australian strata lawyers will be in Sydney.

Why?  Because the Australia College of Community Association Lawyers is holding its 6^th Annual Conference at the Marriott Hotel in Sydney.

The Australia College of Community Association Lawyers is a non-profit group established in 2006 to bring together lawyers specialising in strata & community title law in Australia. Today is has over 80 members from around the country and participates in the national debate on important strata issues.

This year’s Annual Conference runs on 10 and 11 March and features presentations covering -

• Management Rights – what works and doesn’t
• Solutions for Justice – in strata disputes
• Impacts of the Unfair Contracts Act – in high density real estate
• Community Title Laws – overviewed for NSW
• Case Updates - for NSW, Queensland, Victora and Western Australia
• Lot Entitlements – compared around Australia
• Developers Fiduciary Obligations – where the law is heading

ACCAL is another great organisation that’s improving things in strata.  

And, their conference is one of the more academic gatherings in Australian strata.  

So why not attend?  

You can contact the ACCAL General Manager, Nina Psaltis, to find out more and to book on 617 3848 2328 or at ninap@bigpond.net.au.

See you amongst the lawyers later this week.

Francesco  …

Calling all Village Idiots .. the NSW CTTT is Recruiting

It's fair to say that in any dispute at least one of the parties will be unhappy.  And, when you add the lawyers and managers in strata disputes there might even be two or three unhappy parties.


But, what if everyone is unhappy?  Maybe there's a bigger problem than the dispute and the parties ...


A forum on Jimmy Thomson's Flatchat about  poor decision making at the NSW Consumer Trader and Tenancy Tribunal has brought this sad situation into sharp focus.


Some of the many comments on the forum include -

• "Would we ever purchase a strata property again in NSW ?  No."  
• "A formal complaint to the Chairperson of the CTTT was dismissed by stating that he is acting "as a private citizen."
• "Living in NSW strata is a nightmare where you have many obligations but no rights and certainly no assurance of assistance and fair justice from the "regulatory body", the CTTT."

Pretty heavy stuff when you compare it too the glowing comments in the CTTT Annual Report about it's performance.


It appears that many people have found their experience at the CTTT less than satisfying.  Citing examples of overly technical decisions making, not applying the rules (or by-laws), long delays, accepting disputed facts, applying personal bias, and simply lacking common sense.


It's easy to criticise but, I think that in this case, it's warranted.  


The CTTT needs to make sensible decisions that are explained to the disputants so that they accept the ruling, respect the process and will abide by the decision. 
Funnily thought, the unhappiness has gone so far that you can get an anti-CTTT t-shirt too proclaiming the low quality of it's decision makers.  get yours here.

Maybe it's just a few ratbags complaining?  But, in my long dealings with strata disputes, I have to say that it's hard to find too many people who are praising the CTTT.  If you're out there post on the blog ... please!


But, right or wrong there's something serious that needs fixing when the specialist dispute process for strata stakeholders in NSW reaches this level of consumer unhappiness.


So, see you complaining in the strata tribunal soon.




Francesco ...