Monday, December 19, 2011

A Strata Complaint With a Difference

You'd have to say that getting complaints in a strata building is not that unusual.  Many owners, residents, and others often have things to complain about and regularly do so.

But, after seeing strata complaints for over 20 years, I'd have to say that the complaints are usually pretty tame.  

They contain polite requests for action and/or responses.  They're written respectfully and in the spirit of co-operation.  They often contain concessions and offers to accept compromises.  Where they express frustration it's usually exasperation rather than anger.  And, where they make threats they're usually legally focused and expressed in the typical third person and passive-aggressive tones of lawyer's letters.

Imagine however, if the compliant letter was blunt, offensive and directly threatening action without consequence?  It would be pretty shocking and refreshing at the same time.

Well here's a strata corporation complaint letter by Andy Leonard to another owner he calls 'Judas' that exactly that.  Andy describes himself as an actor, singer, writer and complainer and lists his interests as complaining.

Read and enjoy it.  I particularly like his views about the unfairness of owner contributions to balcony repair costs.

But, I'm glad I don't live in Andy's building.


Francesco ...

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