Researching what Strata Owners Want

Last week Mathew Moore wrote a short article in the Sydney Morning Herald called Strata: lessons in how to run flats where he spoke about the initial findings of the research by the City Futures Centre at the Faculty of the Built Environment at UNSW which revealed some interesting things about what strata owners and executives want after finishing interviews with executive committee members.

Apparently, more than a third of those running strata schemes struggle to get relevant information about what they are required to do.  Three-quarters wanted a formal training system to improve the level of understanding of complex issues.

A third of the survey respondents said it was hard even attracting people to sit on executive committees.  And, over half said that as well as their regular committee duties, they also had to deal with defects in their buildings.

It seems that whilst most people were happy with things generally there was an urgent need for more support for those running the schemes to handle more difficult and extra issues.

The article’s worth reading and I’ll be watching to see what more comes from this interesting research since it’s the first this many Australian strata owners have been able to tell someone what they think.

And, it reveals that it's harder for strata owners and committee members to get what they need and want in strata.

Well done Matthew and City Futures.

Francesco …